Remote Access

These instructions will allow you to access files such as All_Shared.  They do not allow access to your actual work desktop computer.  You can also access your email using the full Outlook client like you use at work from this session.  For quick access to your email, you can use


Windows 10/11 Connection to Remote Desktop/Terminal Services

Type "mstsc" in the search box at the bottom left corner of your screen and click "Remote Desktop Services" to launch the app.


Type "" in the "Computer:" box.

Type your username as "MENDED2008\username" in the "User name:" box.

Click Connect

(This will be the same username/password you use when logging into your computer at work as well as your email.  If you change your password, you must use the new password to connect.)  Be sure to replace the word "username" in the examples above with your actual username.


Mac Connection to Remote Desktop/Terminal Services

Download the Microsoft Remote Desktop app and follow the instructions above for entering your username and computer name information.  Click here for more information from the Apple app store.


Email Access Instructions for Tablets and Phones

Download the "Microsoft Outlook" app from Google Play or the App Store if you do not already have it installed.  (You can also use the native email program on your phone but most prefer to keep their work email separated from their personal email that is already on their phone.)

Enter your email address and tap continue.

With the new email, it should automatically detect the settings when using your email address.  If it does not, please continue to follow the instructions below.

Click the question mark in the circle in the upper right hand corner to change provider type

Select "Microsoft Exchange"

Be sure Advanced Settings is turned on

Enter the following information:

Email Address: (your email address) ends with

Password: (your password)

Description: Work

Server: [New =]

Domain: MENDED2008 [New = Leave Blank]

Username: (your username) [New =]

(In most cases, your username is the first letter of your first name followed by your last name.)

If your device shows "Domain\Username: ", enter this as MENDED2008\username instead.

It should look like this when completed:

 If so, click the checkmark at the top, then skip the step to add another account and you are done.  You will be taken to an overview which you can skip if you want.


Alternate Remote Access Using SSL VPN Connection

We have an alternate method to access our system that will allow you to access file shares directly on your computer.

You can already access our Exchange server using Outlook 2016 or later directly on your comptuer without the need for above, but this will also allow you access to shares such as All_Shared without having to connect to the remote terminal.

SSL VPN Client Download - Windows (64-Bit) - Mac Client 

Config File Download - MendedReeds1190.ovpn
(Right Click and "Save Link As" then import this into the OpenVPN program)

Username for VPN Connection is the same username/password that you login to your PC at work.

Path to All Shared:  \\\All_Shared
Username: MENDED2008\username   (replace username with  your username)
Password: Password you use to access your PC at work.

Mac Specific Instructions for connecting to All_Shared

Open Finder, Press Command+K or click "Connect to Server" in the Go menu.

Enter smb:// in the box and follow the intructions above for entering your username/password.